Whether an owner, a manager or a designer, the one skill I most commonly observe in top performing Engineers is their ability to sell. Selling here is not just about products or services; it's about persuading others to believe in your ideas, support your projects, and buy into your vision. Whether it's convincing an owner to choose your services, proposing a different structural solution to a manager, or advocating for a promotion, your ability to 'sell' is essential.
One framework that has greatly influenced my career is the selling approach I learned in a Dale Carnegie Training. This method involves framing ideas in the context of alternatives:
Clarify the issue: Frame the problem from the perspective of the person(s) you are talking to.
Present your final recommendation: Begin with the end in mind to grab attention and focus.
Offer multiple solutions: Present at least three options, including the status quo if appropriate, to demonstrate your thorough exploration of the potential solutions.
Provide the benefits and drawbacks to each: Build credibility by showing your research and insights into each alternative.
Reiterate your recommended solution: Reinforce the pros and cons and how it addresses the listeners problem.
I've had various opportunities to apply this skill; including:
When selling advanced seismic analysis engineering services to a manufacturer worried about business disruption in their factories,
When persuading management to purchase new structural software,
And even when advocating for my career advancement (I am sure you can imagine the drawbacks I presented of maintaining the status quo).
This non-technical skill had such a major impact throughout my career that it remains a key reason I advocate for you to take Professional Development training, particularly in Communication (written and spoken) and Management (project and people). It is also why you should consider a firm’s support for professional development training when looking for the best company to work for. At SE Careers we provide a platform for companies to share this commitment, and for engineers to identify organizations that align with their professional aspirations.